How VAPTA Systems Ltd collects, uses, stores and protects your personal information.
Last updated: 13 September 2025
This privacy notice explains how VAPTA Systems Ltd (“VAPTA”, “we”, “us” or “our”) collects, stores, uses and shares personal information when you use our websites, software, services or otherwise interact with us.
This includes when you visit vapta.co.uk , use any VAPTA website or service that links to this privacy notice, or interact with us through sales, marketing, demonstrations, events or other business activities.
If you have any questions about this privacy notice or how we process your information, please contact us at hello@vapta.co.uk.
The personal information we process depends on how you interact with VAPTA, the services you use and the information you choose to provide.
We do not intentionally process sensitive personal information through our public website.
Our existing website privacy policy states that we do not receive personal information from third parties.
We may process information to provide and administer our services, communicate with you, improve our products, protect our systems, prevent fraud and comply with applicable legal obligations.
We use appropriate organisational and technical measures designed to safeguard personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We collect personal information that you voluntarily provide when you contact us, request information about VAPTA, enquire about our products or services, attend an event, request a demonstration or otherwise communicate with us.
This information may include:
You are responsible for ensuring that personal information supplied to us is accurate and up to date.
When you visit or use our websites and services, certain technical information may be collected automatically.
This may include:
This information may be used to operate and secure our services and for internal analytics and reporting.
Depending on the VAPTA service being used and the settings of your device, location information may be processed. This may range from approximate location based on an IP address to more precise geolocation information where a service requires it and appropriate permissions have been granted.
You can normally disable location permissions through your browser or device settings. Some functionality may not operate correctly if required permissions are disabled.
We process personal information where necessary to operate, provide and improve our services, communicate with customers and prospective customers, maintain security, prevent fraud and comply with applicable laws.
We may also process information where necessary to protect an individual's vital interests or prevent serious harm.
UK GDPR and other applicable data protection legislation require us to have a lawful basis for processing personal information.
Depending on the circumstances, our lawful basis may include:
We may share personal information where reasonably necessary for the operation of our business, provision of our services or compliance with legal requirements.
Information may be transferred or disclosed in connection with a merger, acquisition, financing arrangement, sale of company assets or similar corporate transaction involving all or part of VAPTA Systems Ltd.
We may use cookies and similar technologies, such as pixels or web beacons, to operate our websites, understand how they are used and store certain preferences.
More information is available in our Cookie Policy.
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.
This can include requirements relating to taxation, accounting, contractual obligations, legal claims and regulatory compliance.
Where we no longer have a legitimate reason to retain personal information, we will delete or anonymise it where reasonably practicable.
Where immediate deletion is not technically possible, for example because information exists within secure backups, it may be securely retained and isolated from normal processing until deletion becomes possible.
VAPTA implements technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
No electronic system can be guaranteed to be completely secure. Although we take appropriate precautions to protect information, the transmission of information over the internet carries inherent risks.
Users should access VAPTA services using secure devices, networks and appropriate account security measures.
Our services are not intended to collect personal information from or market directly to children under the age of 18.
If we become aware that personal information relating to a child has been collected contrary to this policy, we will take reasonable steps to remove that information.
If you believe we may hold such information, please contact hello@vapta.co.uk.
Depending on where you are located and the applicable data protection legislation, you may have rights relating to your personal information.
These may include the right to:
Where we rely on consent as our lawful basis, you may withdraw that consent at any time by contacting us.
Withdrawal will not affect processing that was lawful before consent was withdrawn or processing carried out under another lawful basis.
If you are located in the United Kingdom and believe your personal information has been processed unlawfully, you have the right to raise a concern with the Information Commissioner's Office (ICO) .
Some browsers, operating systems and applications provide a “Do Not Track” setting that allows users to express a preference regarding online tracking.
Because there is currently no universally adopted technical standard governing these signals, our services may not automatically respond to every Do Not Track request.
If a recognised standard becomes mandatory in the future, we will update this privacy notice as appropriate.
California residents may have additional rights under applicable California privacy legislation.
Where applicable, California residents may request information about categories of personal information disclosed to third parties for direct marketing purposes and exercise other rights provided by California law.
Requests can be made using the contact information provided below.
Yes. We may update this privacy notice from time to time to reflect changes to our services, business practices or applicable laws and regulations.
The latest version will be identified by the updated date displayed at the top of this page.
Where a change is significant, we may provide additional notice where appropriate.
If you have questions, concerns or requests relating to this privacy notice or the way VAPTA processes personal information, please contact our Data Protection Officer.
Data Protection Officer
Zak Perry
VAPTA Systems Ltd
The Elms
Moor Farm Road
Ashbourne
Derbyshire
DE6 1HD
England
Email:
hello@vapta.co.uk
Telephone:
01335 216 050
Subject to applicable law, you may request access to personal information that VAPTA holds about you and ask us to correct, update or delete that information.
To make a data protection request, please contact: hello@vapta.co.uk.
